These general conditions of sale apply exclusively between the company in its own name Jean-François Faccin, 11 College Street, CH-1410 Thierrens Switzerland (hereinafter "we") and any person purchasing or surfing on the site www.orion-astro.com/en/store.php (hereinafter "Customer").
Anyone can read the Terms and Conditions on the site www.orion-astro.com. These Terms and Conditions of sales may be amended at any time. However, only the conditions that are active at the time of order apply.
1.2.1 2.1 Conditions to confirm an order
In order to buy on this site:
- The client must be aged at least 18 years old
- Must have legal rights
- Or be in possesion of a parental agreement to order on this site.
All orders will be followed by an email confirmation of it. We notify the customer of the shipment of its articles.
Any order can be changed until the date of dispatch for the items ordered.
The prices listed on this Site are indicated according to the currency selected by the Client and include all taxes (VAT), excluding postage. They can be changed at any time without notice. The shipping, packing for gifts or other special treatments will be separately invoiced, please contact us for this, unless the words "Free Port" is indicated. In this case, the delivery is free only for shipping to European countries France, Belgium and Switzerland. In all other cases, shipping costs will be included in the customer's order.
In the event that the Customer wishes to pay by check, your order will be processed upon receipt of the check and delays shall be applicable only from the date of receipt of the latter.
If for whatever reason, the items are unavailable, the Client will be notified by e-mail as soon as possible.
Prices are subject to changes in exchange rates, according to the currency. Only the prices displayed at time of order are valid.
If the Customer wishes to order, he should identify himself in advance. All information submitted to Customer are in English. A form is provided for this purpose. The Customer will fill in the information necessary for identification and in particular name, phone number, address and e-mail address, and billing address and delivery. The possible additional information may be requested later, this to ensure quality and safety of the delivery. This information is collected at Paypal and are returned to us.
The client after having chosen the products, definitively validate his order by clicking on the button "Pay" to demonstrate both commitment and acceptance of the Terms and Conditions of sale. The order is immediately recorded, and an order number is communicated to the customer as well as confirmation on the screen and/ or e-mail. The data recorded by JF Faccin constitute proof of the nature, content and date of the order.
Billing includes the details of the price of each product with VAT, if applicable, the amount of VAT calculated on the total HT are included in the total tax.
Any order placed on the site and delivered outside of Switzerland and the European Community may be, depending on the destination country, imposed at customs fees and duties and taxes may be claimed by them to the Client. These fees are charged to the Customer and under its responsibility. We are not required to check and inform the customer of customs duties and taxes. The competent authorities of the country where the client lives can provide this information.
You can make your payment either by credit card or by check.
Checks should be made out to::
11, rue du Collège
We thank our customers to read our Return Policy, which applies to items sold by J.-F. Faccin
The Customer has the right of withdrawal within seven days required by law to return the items without having to justify a reason. The cost of returning the goods to the address of JF Faccin remaining at your expense. However incomplete products, worn, soiled or damaged are not included In accordance with Ordinance No. 2001-741 of 23 August 2001, the withdrawal period does not apply to software, if the seals are broken or the packaging has been opened.
Orders are not cancellable after the deadline of 15 days after they become available.
If delivery of an item, to your order incorrectly or damaged in transit, thank you kindly to read the paragraph below.
When we accept the replacement of a non-conforming or damaged product during delivery, linked to the Customer's order, it is imperative that the Customer returns it within 10 days from the date of confirmation of its replacement. In case of non-compliance with deadlines, the product will be due and billed.
The products delivered remain OUR property until their delivery, under the condition that the client has paid for them.
You benefit from the provisions of the legal warranty against hidden defects. The license of the products purchased is authentic. We can in no way be liable to compensate or cancel an order due to the inability to use the product purchased for reasons of incompatibility with the hardware or software already owned by the customer.
We accept no liability in the event that an item delivered does not comply with the laws of the country of delivery where it is purchased. This Guaranty does not cover dammages resulting from accidents, false use, negligence or a significant modification of the aspect or functioning of returned material.
We commit ourselves to make every effort to implement the service provided to the Customer. However, our responsibility ends at the Acts of God, as described in Swiss law.
Our responsibility is not involved in the case of photos that are not substantial or for a delay from our supplier.
We will do everything we can to ensure our services.
We are responsible for any direct and foreseeable damage at the time of use of the Site or of the contract of sale between us and the customer. We are not responsible under any circumstances for lost profits, lost business, lost gains or other indirect or unexpected damage related to product sold or our services.
This limitation of liability described above falls in the event of fraud or gross negligence on our part.
We give the Customer a limited license to access and use the Site for personal use. Any modification or downloading of the Site is prohibited. Any commercial use of the Site content (images, text, price, product report, links, layout, etc.) is expressly prohibited and none of its contents shall be copied, reproduced, used or sold without our express written permission.
The user is responsible for any link to our Site. If the user issues statements that are lying, demeaning, or harmful to us, its license will be withdrawn. Any use of the logo of the site must be formally requested in writing.
The personal data provided by the Customer shall in no case transmitted or distributed to third parties, except the company Paypal for the security of payments.
In accordance with laws of various countries, the customer has at any time the right to access and modify the data transmitted. To exercise this right, simply contact J.-F. Faccin in writing or amending your own data.
A hard copy and a computer copy of each invoice will be kept by US, for legal and tax matters.
PayPal is responsible for your credit card data and in no way do we keep data on your credit card.
Any fraud (credit card, check, etc.) irregularities or outstanding bills will result in the registration of customer information in a file. We reserve the right to deliver or not to a client who is the subject of this special treatment
These general conditions of sale are subject to Swiss law and the Vienna Convention on Contracts for the International Sale of Goods. All disputes relating to the commercial relationship between the customer and US are subject to the non-exclusive jurisdiction of Swiss courts. If necessary it is up to foreign customer to check with local authorities the possibilities of using the product he intends to order J.-F. Faccin can not can not be engaged for non-compliance of a foreign country.
J.-F. Faccin is a company in its own name, under Swiss law
This web-site belongs to and is managed by J.-F. Faccin.
11, College street
You can contact us by using the link: firstname.lastname@example.org.
If for any reason, the customer has a question or finds that any content on the Site may violate one of his intellectual property rights, he should write to the above address or send us an e-mail.